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Teams Business Voice #3386

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BNWEIN opened this issue Jan 21, 2025 · 5 comments
Open

Teams Business Voice #3386

BNWEIN opened this issue Jan 21, 2025 · 5 comments
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bug Something isn't working unconfirmed-by-user

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@BNWEIN
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BNWEIN commented Jan 21, 2025

Description

Customers are using a DirectRouting partner.
When we try and load Teams Business Voice Page we are getting this error

Image

To replicate this issue
have a customer with Teams Business Voice enabled, and setup in a direct routing configuration with a third party
in CIPP go to
Teams & SharePoint
Teams
business voice.

That gives you the error provided above in the screen shot.

Environment data

Hosted
V7.05 for both back end and front end.
@BNWEIN BNWEIN added bug Something isn't working unconfirmed-by-user labels Jan 21, 2025
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Thank you for creating a bug. Please make sure your bug is indeed a unique case by checking current and past issues, and reading the complete documentation at https://docs.cipp.app/
If your bug is a known documentation issue, it will be closed without notice by a contributor. To confirm that this is not a bug found in the documentation, please copy and paste the following comment: "I confirm that I have checked the documentation thoroughly and believe this to be an actual bug."

Without confirming, your report will be closed in 24 hours. If you'd like this bug to be assigned to you, please comment "I would like to work on this please!".

@KelvinTegelaar
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no exceptions boo, please use the entire form, version numbers, steps to replicate, we need to set an example @BNWEIN

@BNWEIN
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BNWEIN commented Jan 21, 2025

Have updated Papi!

@JohnDuprey
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I managed to replicate this but I can't get that api endpoint to respond in a timely fashion even with the fix. @BNWEIN you'll need to test and let us know.

@BNWEIN
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BNWEIN commented Jan 27, 2025

Frontend 7.1.1
Backend 7.1,0

Can't get any data to load on the business voice page. After a long waiting period, it eventually errors out.

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