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Session replay is all black screen recordings #1633

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xinyao27 opened this issue Dec 29, 2024 · 0 comments
Open

Session replay is all black screen recordings #1633

xinyao27 opened this issue Dec 29, 2024 · 0 comments

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@xinyao27
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We found that all session replays in the past three days are black screens, and this is the case for both the dev environment and the prod environment.

I noticed that there is this warning every time the application starts, which may be the source of the problem.
2024-12-29 16 56 05

Currently, I am using version 1.194.5, and I have tried to update to 1.203.2 but still encounter the above warning.

Let me know if there's anything else I can provide to help understand the issue.

2024-12-29.16.53.24.mov
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