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[CON&TP]: Address the issue of using different email addresses for CON and TP. #834

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astkhikatredi opened this issue Dec 15, 2023 · 0 comments
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@astkhikatredi
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Context/background

In various cases, our students have been using different email addresses when creating accounts in TP and CON. This has resulted in:

For Students:
Confusion arises as the instructions for them to use the same email address are unclear, leading to the continued use of different email addresses for both platforms.

For Team:
Multiple contacts with different email addresses in Salesforce for the same user require additional efforts to verify the correct one and facilitate the merging of duplicate records.

What needs to be done?

Implement a more effective method of instructing students to use the same email address for accounts on both platforms.

@astkhikatredi astkhikatredi changed the title [CON&TP]: Tackle a problem of using different email addreses for CON and TP [CON&TP]: Address the issue of using different email addresses for CON and TP. Dec 15, 2023
@ligiamxm ligiamxm moved this to Icebox in TP: ReDI Talent Pool Jun 13, 2024
@ligiamxm ligiamxm moved this to Icebox in CON: ReDI Connect Jun 13, 2024
@katamatata katamatata moved this from Backlog to Icebox in TP: ReDI Talent Pool Nov 19, 2024
@katamatata katamatata moved this to Icebox in CON: ReDI Connect Nov 19, 2024
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