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Meta Cloud API integration for WhatsApp #4475

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K0-RR opened this issue Jan 14, 2025 · 3 comments
Open

Meta Cloud API integration for WhatsApp #4475

K0-RR opened this issue Jan 14, 2025 · 3 comments
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help wanted Extra attention is needed

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@K0-RR
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K0-RR commented Jan 14, 2025

Hello, why does FreeScout use overpriced third-party connection solutions (1msg.io and Twilio) - https://freescout.net/module/whatsapp/ - instead of the official API - https://developers.facebook.com/docs/whatsapp/cloud-api/get-started that is free? Although the configuration is a pain in the ass, I managed to do it in Chatwoot.
@freescout-help
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Before Facebook did not allow to use WhatsApp API directly (only via services like Twilio). Is it possible now?

@K0-RR
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K0-RR commented Jan 14, 2025

Yes

@freescout-help
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If someone is willing to implement it as a community module we'd be happy to add it to the list of Community Modules.

@freescout-help freescout-help added the help wanted Extra attention is needed label Jan 15, 2025
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