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[CRASH] Certain MP4 files cause crash on import attempt #2369

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notthesacrifice opened this issue Feb 1, 2025 · 0 comments
Open

[CRASH] Certain MP4 files cause crash on import attempt #2369

notthesacrifice opened this issue Feb 1, 2025 · 0 comments
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Crash Unexpected termination or freeze of Olive Triage This issue is yet to be triaged

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@notthesacrifice
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Commit Hash (0.2.0-) 1687a72

Platform Windows 10

Summary
(Not super technically savvy, so I apologise)
After attempting to import certain MP4 files I've found Olive either outright crashes (not offering a crash report or subsequent menu, simply just closes) or claims the file is unsupported (only in one instance, of the 4 files I'm trying, 3 cause crashes with no subsequent information). I've successfuly loaded some MP4s I know have worked in the past, but as soon as I try to import one of the files causing crashes, a crash occurs every time. I have check the properties of the problem files and confirmed everything is in order, the only correlation I can find is that the problem files have no thumbnail and only show the VLC icon. I don't know if that even means anything to this issue.

Steps to Reproduce

  1. Create new project
  2. Import Mp4 file that lacks a thumbnail via any means (drag-drop, import menu, etc.)
  3. Either Olive crashes or claims the file is not a compatible format
Crash Report (N/A)
 
 No crash report provided, even on reload or file recovery

Additional Information

@notthesacrifice notthesacrifice added Crash Unexpected termination or freeze of Olive Triage This issue is yet to be triaged labels Feb 1, 2025
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Labels
Crash Unexpected termination or freeze of Olive Triage This issue is yet to be triaged
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