This is a draft geenrated by ChatGPT. Tkae lightly haha

UMich Biomedical Engineering IT Dept Slack Bot

👩🏽‍💻 A chatbot that seamlessly integrates TeamDynamix, OpenAI, and Slack to streamline ticket management for the University of Michigan Biomedical Engineering IT Department.

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🚀 Features

• TeamDynamix Integration: Automatically fetch, create, and update tickets directly from Slack.
• OpenAI-Powered Assistance: Smart suggestions and automated responses to common IT queries.
• Slack Workflow Compatibility: Seamless integration with existing Slack channels and workflows.
• Time-Saving: Reduces manual effort, allowing IT staff to focus on more critical tasks.

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📖 Table of Contents

1. Getting Started
2. Installation
3. Usage
4. Configuration
5. Features in Depth
6. Contributing
7. License
8. Contact

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🛠️ Getting Started

Prerequisites

• Python 3.7 or higher
• Slack Workspace with bot permissions
• TeamDynamix API credentials
• OpenAI API key

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Installation

1. Clone the repository:

   git clone https://github.com/your-username/bme-it-slackbot.git
   cd bme-it-slackbot

2. Create a virtual environment (optional but recommended):

   python3 -m venv venv
   source venv/bin/activate  # On Windows, use `venv\Scripts\activate`

3. Install dependencies:

   pip install -r requirements.txt

4. Configure the environment variables (see Configuration).

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⚙️ Configuration

Create a .env file in the root directory with the following variables:

SLACK_BOT_TOKEN=your-slack-bot-token
SLACK_APP_TOKEN=your-slack-app-token
TEAMDYNAMIX_API_KEY=your-teamdynamix-api-key
OPENAI_API_KEY=your-openai-api-key

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💻 Usage

Start the bot with:

python bot.py

Once running, invite the bot to your desired Slack channel and start interacting with it using commands like /ticket create or /help.

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📚 Features in Depth

• Ticket Creation: Use /ticket create to generate a new ticket in TeamDynamix.
• Status Updates: Query ticket statuses with /ticket status <ticket_id>.
• AI Responses: Get natural language answers to technical queries using OpenAI's API.
• Custom Commands: Easily add custom commands for your department's unique workflows.

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🤝 Contributing

We welcome contributions! Please follow these steps:

1. Fork the repository.
2. Create a new branch:

   git checkout -b feature/your-feature

3. Commit your changes and push:

   git commit -m "Add your feature description"
   git push origin feature/your-feature

4. Open a Pull Request.

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📄 License

This project is licensed under the MIT License. See the LICENSE file for details.

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📬 Contact

For questions or support, please reach out to the Biomedical Engineering IT Department at it-support@umich.edu.

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Key Changes:

1. Removed Node.js references: Updated the prerequisites and installation steps for Python.
2. Slack Python SDK setup: Adjusted the configuration and startup instructions for a Python project.
3. Simplified startup command: python bot.py instead of Node commands.
4. Virtual environment: Added optional virtual environment setup to ensure dependency isolation.

Let me know if further tweaks are needed!