CASE CREATION V2 SKILL CONFIG VARIABLES PROD osvcHost = mysupport.razer.com osvcApiUser = api_integration osvcApiPassword = H@%ttd9945HQ reportIdForChatSessionLookup = 106262 integrationUserAccountId = 20
CASE CREATION V2 SKILL CONFIG VARIABLES TST2 osvcHost = tst2.dev.mysupport.razer.com osvcApiUser = api_integration osvcApiPassword = H@%ttd9945HQ reportIdForChatSessionLookup = 106262 integrationUserAccountId = 20
razer assist prod variables
caseProcessorScript = /cgi-bin/razer.cfg/php/custom/odacasebotprocessor.php caseSubject = New ChatBot Case Request chatQueueCsId = 332 chatQueueTs1Id = 335 chatQueueTs2Id = 334 chatServerFqSiteName = razer chatServerHost = razer.chat.custhelp.com defaultMaxQueueSize = 3 incidentCsId = 332 incidentTs1Id = 335 incidentTs2Id = 334 incidentTsChairId = 428 integrationUserAccountId = 20 osvcApiPassword = H@%ttd9945HQ osvcApiUser = api_integration osvcHost = mysupport.razer.com region = NA reportIdForChatLookup = 105464 reportIdForChatSessionLookup = 106262 reportIdForRmaRecordLookup = 106972 rmaCaseProcessorScript = /cgi-bin/razer.cfg/php/custom/odarmabotprocessor.php rmaCaseSubject = New ChatBot RMA Request surveyUrlAgent = https://mysupport.razer.com/ci/documents/detail/5/148/12/91372b62ec42ccb6e6e45b59fb2381a579427ba5 surveyUrlBot = https://mysupport.razer.com/ci/documents/detail/5/242/12/f96549c7058c8e2ab61012b1eb518ac99f9ab2c1
razer assist tst config variables
caseProcessorScript = /cgi-bin/razer.cfg/php/custom/odacasebotprocessor.php caseSubject = New ChatBot Case Request chatQueueCsId = 322 chatQueueTs1Id = 325 chatQueueTs2Id = 324 chatServerFqSiteName = razer chatServerHost = razer--tst1.chat.custhelp.com defaultMaxQueueSize = 3 incidentCsId = 322 incidentTs1Id = 325 incidentTs2Id = 324 incidentTsChairId = 409 integrationUserAccountId = 20 osvcApiPassword = H@%ttd9945HQ osvcApiUser = api_integration osvcHost = tst1.dev.mysupport.razer.com region = NA reportIdForChatLookup = 105464 reportIdForChatSessionLookup = 105277 reportIdForRmaRecordLookup = 106972 rmaCaseProcessorScript = /cgi-bin/razer.cfg/php/custom/odarmabotprocessor.php rmaCaseSubject = New ChatBot RMA Request surveyUrlAgent = https://mysupport.razer.com/ci/documents/detail/5/148/12/91372b62ec42ccb6e6e45b59fb2381a579427ba5 surveyUrlBot = https://mysupport.razer.com/ci/documents/detail/5/242/12/f96549c7058c8e2ab61012b1eb518ac99f9ab2c1